Terms & Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and hj999 ("Platform", "We", "Us") governing your use of the hj999 website, mobile interface, and all related gaming services available at hj999.bet. These Terms apply to all residents and users accessing the platform from Bangladesh and other permitted jurisdictions.

By creating an account, accessing, or using any service offered by hj999, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any portion of these Terms, you must discontinue use of the platform immediately.

Eligibility Requirements

To register and use hj999, you must meet all of the following eligibility criteria without exception. hj999 reserves the right to request documentary proof of eligibility at any time during your membership.

• Age: You must be at least 21 years of age. We strictly enforce the 21+ rule for all players in Bangladesh.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to your location.
• Jurisdictional Compliance: It is your sole responsibility to verify that online gaming is legally permitted in your jurisdiction before registering.
• Single Account: Only one account is permitted per person, per household, and per device. Duplicate accounts will be closed and funds may be forfeited.
• Accurate Information: All registration details — name, date of birth, contact number, and payment information — must be truthful and current.

hj999 does not knowingly permit access to minors. Any player found to be under 21 years of age will have their account immediately suspended, all winnings voided, and deposits returned at the sole discretion of hj999.

Account Registration & Security

When you register an account with hj999, you agree to provide complete, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Account Verification (KYC)

Before processing any withdrawal, hj999 requires you to complete a Know Your Customer (KYC) identity verification process. You may be asked to submit one or more of the following documents:

• National ID Card (NID) or passport issued in Bangladesh
• Proof of address — utility bill or bank statement not older than 3 months
• Proof of payment method — screenshot or confirmation from bKash, Nagad, or Rocket

Account Security Obligations

You must never share your username or password with any third party. hj999 will never ask for your password via email, SMS, or live chat. If you suspect unauthorized access to your account, you must notify our support team immediately at [email protected]. hj999 accepts no liability for losses arising from unauthorized account access where the player has failed to secure their credentials.

Deposits & Withdrawals

hj999 supports multiple payment methods tailored to the Bangladeshi market, including bKash, Nagad, Rocket, Upay, as well as Visa and Mastercard where applicable. All financial transactions are processed in Bangladesh Taka (BDT) unless otherwise specified.

Deposit Rules

• Minimum deposit: ৳500. Maximum single deposit: ৳100,000 per transaction. Daily deposit limits may apply.
• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are typically credited instantly. In cases of delay exceeding 30 minutes, players should contact support with transaction proof.
• hj999 reserves the right to request additional verification before crediting any deposit that triggers an internal compliance flag.

Withdrawal Rules

Withdrawals at hj999 are processed after successful KYC verification. The following conditions apply to all withdrawal requests:

• Minimum withdrawal: ৳1,000. Processing time: typically 1-24 hours for bKash/Nagad/Rocket under normal operating conditions.
• Withdrawals must be made to the same payment method used for the deposit (same bKash/Nagad/Rocket number). This anti-money-laundering policy cannot be waived.
• Any active wagering requirement tied to a bonus must be completed before a withdrawal request can be approved.

Bonuses & Promotions

hj999 periodically offers welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following standard conditions unless individual promotion terms state otherwise:

• All bonuses carry a minimum wagering requirement (rollover) before winnings derived from bonus funds can be withdrawn. The specific rollover multiplier is stated on each promotion page.
• Bonuses are awarded in BDT and may not be exchanged, transferred, or redeemed for cash below the stated rollover threshold.
• hj999 reserves the right to void bonus winnings and suspend accounts where bonus abuse, arbitrage betting, or system exploitation is suspected.
• Each promotion is available to each eligible player once only unless the promotion explicitly states it is recurring.

Bonus offers may be modified or withdrawn at any time. Players who have already met the conditions for an active bonus at the time of any change will not be adversely affected by that specific change.

Prohibited Activities

The following activities are strictly prohibited on hj999. Engaging in any of these activities may result in immediate account suspension, voiding of funds, and legal action where applicable:

• Providing false, misleading, or incomplete registration or KYC information
• Opening multiple accounts or registering on behalf of another person
• Attempting to manipulate game outcomes, exploit software bugs, or use automated betting software (bots)
• Any form of money laundering, fraud, or use of criminally obtained funds through the platform
• Collusion, match fixing, or coordinating with other players to gain an unfair advantage in any game or sports market

Responsible Gaming

hj999 is committed to promoting responsible gaming and providing a safe environment for all players. We believe gambling should remain an entertaining activity, not a source of financial stress or personal hardship.

We offer the following responsible gaming tools to all registered players. To access these features, contact our support team or visit the Responsible Gaming page:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit to keep your spending in check.
• Session time-out: Temporarily suspend your account for a cooling-off period of 24 hours, 7 days, or 30 days.
• Self-exclusion: Permanently close your account if you feel gambling is negatively impacting your life. This action is irreversible for a minimum period of 6 months.

Privacy & Data Protection

hj999 collects, stores, and processes personal data as described in our Privacy Policy. By using the platform, you consent to the collection and use of your data strictly for the purposes of account management, identity verification, fraud prevention, and the delivery of our gaming services.

We use SSL encryption to protect all data transmitted between your device and our servers. We do not sell your personal data to third parties. For full details on how your data is managed, please review our Privacy Policy.

Intellectual Property

All content available on hj999 — including but not limited to software, game engines, graphics, logos, text, layout, and trademarks — is the exclusive property of hj999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. Reproducing, distributing, modifying, creating derivative works from, or commercially exploiting any part of the hj999 platform without prior written consent is strictly prohibited and may constitute a violation of applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by applicable law, hj999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, business interruption, or any other financial loss. hj999's total aggregate liability to any player for any claim arising under these Terms shall not exceed the amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.

hj999 makes no warranty, express or implied, that the platform will be available at all times without interruption, or that it will be free from errors, viruses, or other harmful components. We will make reasonable efforts to maintain uptime and address technical issues promptly, but unplanned outages may occur.

Amendments to These Terms

hj999 reserves the right to update, modify, or replace any part of these Terms at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically. The most current version of these Terms is always available at hj999.bet/terms-conditions.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international online gaming regulations. In the event of any dispute arising between you and hj999 in connection with these Terms or your use of the platform, both parties agree to first attempt resolution through good-faith negotiation via our customer support channel at [email protected]. If a resolution cannot be reached within 30 days, the dispute may be escalated to binding arbitration under internationally recognised arbitration rules. hj999 is committed to fair and transparent dispute resolution for all players in Bangladesh.